return policy

Your show clothing is such an important purchase, and Just Peachy wants you to love how you look in the show ring. While we provide excellent quality photos and detailed descriptions to help you make your decision, we understand that sometimes a garment doesn’t fit or just isn’t perfect for you… and that’s ok!  Returns are no fun for anyone so we encourage you to ask any questions you may have prior to making your purchase. Just Peachy offers a return policy with the following guidelines:

  • All orders must be paid in full prior to shipping. We accept all major credit cards, PayPal and Zelle. Convenience fees apply to payments made via credit card or PayPal and are automatically calculated at checkout with shipping. Digital payments made through Zelle do not incur convenience fees, please contact Carrie (carrie@justpeachyshowclothing.com) to request an invoice if you would like to complete payment via Zelle.
  • Once your order has been placed and payment is complete, we ship promptly within 1-2 business days. In the event we are traveling or at a show and unable to expedite your order immediately, we will contact you directly to notify you of the anticipated shipping date. Please refer to our show schedule to view dates when we may experience delays in shipping.
  • All orders are shipped with insurance via UPS and tracking numbers are provided. Please note that packages exceeding a value of $500 will be sent SIGNATURE REQUIRED, so we ask that you plan for delivery accordingly. UPS Ground offers delivery to most parts of the United States in 3-5 business days. Express service is also available upon request; please contact Carrie to verify delivery timeframes and rates for expedited shipping services.
  • Online Purchases: Returns of non-clearance items may be made for any reason within 3 (three) days of delivery. Should you wish to return or exchange your purchase, please email Carrie (carrie@justpeachyshowclothing.com) within 3 (three) days of receipt for a return authorization. Please note that if you select Shop Pay Installments as your payment method at checkout, this will result in a FINAL SALE.
  • Garment(s) must be safely packaged and shipped back in an unworn & unaltered condition with all tags attached within 7 (seven) days of delivery to the buyer. Once the garment(s) is received and its condition is verified, a refund will be processed, less shipping, handling and convenience fees. A notification will be sent to the email address on file for your order when this process is complete. Returns or exchanges will not be accepted without a return authorization or once this exchange period has expired; no exceptions will be made. This strict timeline is in place due to the fact that our inventory is of special occasion nature and is sold on a consignment basis; we are not a traditional retailer. 
  • Feel free to ship your returned merchandise at your own discretion, but we do encourage you to use a form of delivery confirmation and insurance (we highly recommend UPS), as the responsibility of the item(s) is yours, at this point. You’re welcome to reuse the box in which your order arrived.
  • Clearance items are a FINAL SALE and are not eligible for return or exchange.
  • Purchases made using Shop Pay Installments are a FINAL SALE and not eligible for return or exchange.
  • Once an order has been placed, we do not cancel for a full refund. Should you request to cancel your order prior to shipping, a restocking fee equal to 20% of the total order value will be deducted from your refund. We do not accept order cancelations once an order has shipped.
  • All shipping charges, handling and convenience fees are non-refundable.
  • This return policy applies only to purchases made online; all sales are FINAL at a show or event.
  • Any alterations made to a garment will result in a final sale.
  • We do not accept partial payments or trades on any items.
  • We are often asked about "trying" a garment.  We require a completed purchase with payment in full prior to shipping and you have the option of returning it in the event it doesn't fit your needs. Please refer to our return policy above.
  • Because we cater to a highly specialized niche clientele and have such an active show schedule, we do not have a traditional storefront or retail location.  If you'd like to shop in person, please visit our mobile showroom at any of these horse shows.

 Shipping

  • Shipping rates will calculate automatically at checkout based upon your address and include shipping insurance, as well as a convenience fee for payments via card. Digital payments through Zelle do not incur convenience fees, please contact Carrie to request an invoice if you wish you complete payment via Zelle.
  • We ship items promptly once an order is received with most orders being shipped within 1-2 business days. In the event we are at a show and unable to expedite your order immediately, we will contact you directly to notify you of the anticipated shipping date. Please refer to our show schedule to view dates when we may experience delays in shipping. 
  • All orders are shipped with insurance via UPS and tracking numbers are provided. Please note that packages exceeding a value of $500 will be sent SIGNATURE REQUIRED, so we ask that you plan for delivery accordingly. UPS Ground offers delivery to most parts of the United States in 3-4 business days. Express service is also available upon request; additional fees may apply.
  • PayPal orders will only be shipped to PayPal confirmed addresses. 
  • All shipping charges are non-refundable.

Sizing

Due to the highly customized nature of show clothing in addition to each piece being made by hand, there isn't a "cookie cutter" sizing standard for this type of garment. In effort to simplify your shopping process, we estimate an approximate size on each piece. Patterns, sizes and embellishments can all cause variations from piece to piece so we also list actual measurements on each garment. It is imperative that you refer to the actual measurements listed when determining whether a garment will work for you.  When taking measurements, be sure you are wearing the same undergarments you'll wear while showing. You'll also get more accurate measurements by wearing the same pants/jeans you'll have on in the saddle as most street or casual jeans are a lower rise and will impact your waist measurement. Using a soft cloth measuring tape, take exact measurements using care not to pull the tape too tight or loose.

  • Bust: Show garments are sized based on your bust measurement around the fullest part, while wearing the same undergarments you'd wear to show. Please note: this measurement is NOT the same as your bra size. For example, a 34B bra size is typically around a 36-37" bust measurement.
  • Waist: Measure around the smallest part or your natural waistline. This is much higher than the area where your casual/street clothing pants or jeans will sit. 
  • Shoulder Width: Measure across the top of your back, from shoulder seam to shoulder seam. If no one is available to help you, you can measure a garment that currently fits you by laying it flat, going across the back from shoulder seam to shoulder seam. 
  • Sleeve Length: Measure from the point of your shoulder to the point where you would like the sleeve to end. We suggest placing your arms into show position and measuring around your bent elbow.
  • Back Length: Measure down the center of the back from the base of the neck/collar to the finished hem.
  • Pants- waist: Measure your natural waistline keeping in mind that showmanship pants are longer/higher waisted and won't hit you where jeans usually do.
  • Inseam: Measure the inside length of your leg from the crotch to the floor while wearing boots.

We also suggest that you keep an open mind to alterations.  The fit required in the show ring is so specific that it can be difficult to find a perfect fit right off the hanger- especially when purchasing a used garment.  It is best to work in person with a local seamstress for alterations.  If you don't know of someone in your area, we suggest contacting bridal shops (not to be confused with "bridle"- ha!) or dry cleaners for recommendations. 

 

Consignment

Just Peachy has an extensive client list of ladies who show many different breeds and are always looking for stylish, high quality designer show apparel. If you'd like Just Peachy to sell your gently used designer show clothing on consignment, please email Carrie (carrie@justpeachyshowclothing.com) to inquire about availability of openings. Please be sure to include photos and brief descriptions of your items, including the name of the designer who made them, and approximate age of the garments. Upon review of your items, we will send you a contract to include when you ship them to us. We also accept consignments at most horse shows so feel free to bring them along when you visit us at a show.